Six thinking hats is a technique for considering an issue (a decision, a problem, an opportunity) from all important perspectives. It forces participants to move beyond their usual thinking styles and helps them form a more complete picture of the situation. This tool was created by Edward de Bono, who presents it in full detail in his book, Six Thinking Hats. He developed this technique as a process for using lateral thinking in problem solving, particularly in groups.
The technique is simple in concept. When the group is considering an issue, the members all wear one hat at a time, figuratively. (Of course, if your budget can cover six hats for each participant, they can wear the thinking hats literally and dress for success.) The facilitator indicates which hat to wear and when to switch hats. Some approaches will be more important than others, depending on whether the issue is a decision, a problem, an opportunity, or whatever else.
So, what are these hats and what perspectives do they represent?
White Hat: Participants focus on the information available and see what they can learn from it. They also look for gaps in their knowledge and they either try to fill them or take them into account. “I think we need to do some white hat thinking: what facts are we lacking to make this decision?”
Red Hat: Participants consider the issue using their emotions, intuition, and gut reactions. They also try to feel how other people will react emotionally to the issue, especially those who don’t fully know the reasoning of the group. The red hat allows participants to express reactions without any need to justify them. “If I can put on my red hat at this point, I think this proposal would be a mistake.”
Black Hat: Participants identify and examine all of the potential negatives of the issue. They should be critical, cautious, and defensive. This perspective is important—and often neglected because people usually want to be positive and optimistic. But if you’re aware of the potential negatives of an issue, you can work to reduce or eliminate them and/or to plan appropriately. “We need to wear our black hats for a while, because we’re getting caught up in our enthusiasm over this idea.”
Yellow Hat: Participants think positively. They take an optimistic perspective to consider all of the good points involved in an issue. This perspective is especially important when dealing with a problem or considering a decision that’s an uneasy compromise or necessitated by circumstances. “It seems that we’re going to need to make this change whether we like it or not, so maybe we should put on the yellow hats for a moment and find the silver lining in this cloud.”
Green Hat: Participants allow their creativity to play freely. The emphasis is on imagination—possibilities, alternatives, and new ideas; critical analysis is suspended. “OK, now, we’ve been going around in circles with this problem. It’s time to try our green hats.”
Blue Hat: Participants are thinking about the process, not the issue. This is the hat that decides which hat might be best to wear next. “I’m putting on my blue hat and deciding that we should do some more red hat thinking here.”
So, in summary, the six thinking hats technique consists of five focused perspectives or approaches and a hat that serves as the fashion sense, to decide which hat would be most appropriate at any given point.
Develop Differences
Perhaps the most neglected yet important aspect of promoting better interaction for discussing, generating ideas, solving problems, and making decisions is to invite to the meeting individuals with
diverse perspectives, a range of experiences, and different thinking styles.
To get new perspectives on your employees, read any article or book on thinking or collaborating styles—such as Team Players and Teamwork:The New Competitive Business Strategy by Glenn M. Parker (San Francisco: Jossey-Bass, 1996)—and then try to analyze each of your people in terms of those styles.That new perspective could enable you to ensure diversity of thinking in your meetings.
Taken From : The Manager’s Guide to Effective Meetings